Frequently Asked Questions
Answers to common questions about joining MHR Club, membership, signing in, sponsorships, and support.
Joining & Membership
What is MHR Club?MHR Club combines everyday lifestyle education, private tracking tools, food and meal experiences, progress records, and eligible member resources.
How do I join MHR Club?Review Individual, Couple or Sponsor, check the posted terms, and purchase the eligible membership. Complete additional personal onboarding after activating your account.
What membership options are available?Individual and Couple membership purchases and prepaid sponsorships have dedicated product pages. Family and Group memberships require a discussion before pricing.
How do Couple and Family Memberships work?A Couple membership provides two independent private profiles. Family arrangements begin with an assisted inquiry; they are not an automatic checkout product.
Login & Account Help
How do I log in?Use the Member Login page and enter the email address or username and password connected to your MHR Club account.
What if I forgot my password?Choose Forgot your password? on the Member Login page. MHR Club will send a secure reset link when the account information matches.
What if I still cannot access my account?Use MHR Club Support for login or account help.
Sponsored Memberships
Can I sponsor a membership for someone else?Yes. A sponsor can fund a three-month Individual or Couple membership for a recipient.
Can a company or organization sponsor memberships?Yes. Companies, organizations, community groups, families, couples, and individuals can sponsor memberships.
Can a sponsor remain anonymous?Yes. Sponsors can choose recognition, a special acknowledgment, or anonymous sponsorship.
Can MHR Club choose who receives a sponsored membership?Yes. A sponsor can purchase memberships for MHR Club to award later instead of naming a recipient at purchase.
Support & Scope
Where do I get help?Use MHR Club Support for membership, account, sponsorship, billing, privacy, accessibility, or website help.
Does MHR Club replace medical care?No. MHR Club provides educational resources and support. Medical diagnosis, treatment, prescriptions, and medical decisions remain with qualified healthcare professionals.
How is my information handled?Review the MHR Club Privacy Policy and use Support if you have a privacy or data request.
